We promise that:
- Trainers will be marked out of ten on categories by attendees including: trainer knowledge, the content of the course, relevance of the case studies, and the overall experience of attending a session.
- PRCA LATAM Trainers with scores below 8/10 twice in a year will have their PRCA LATAM approved status reviewed.
- An attendee will receive a 10% discount off any course if they are not satisfied with the learning outcomes of the training. This will be based on the course not meeting the description on the PRCA LATAM website and training brochure.
These promises allow us to mark our trainers against a wide-ranging criteria, guarantee quality courses, and proactively seek innovative ways to evaluate course content.